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Medical Tourism Guide

Our patients' most frequently asked questions

 

  1. What is medical travel?
  2. Is medical travel right for me?
  3. How much can I save?
  4. How much do your services cost?
  5. What services do you offer?
  6. Is it safe?
  7. What are the risks?
  8. If something goes wrong, can I sue?
  9. Why should I use a medical travel facilitator?
  10. What is the quality of care in Taiwan?
  11. What if I experience complications?
  12. Is my medical information safe?
  13. Should cost be the only consideration when making my decision?
  14. What are the credentials of the doctors within your network?
  15. Do the doctors speak English?
  16. Will you advise me on which doctor or hospital to select?
  17. What if my doctor advises against going abroad?
  18. How many days will I be gone?
  19. Can I cancel my surgery at the last minute?
  20. Why should I use Formosa Medical Travel?
  21. Can I book my own flight?
  22. Can I arrange my own hotel accommodations?
  23. Can I bring a companion?
  24. What about the "tourism" part?
  25. What is your privacy policy?
  26. How do I contact you?

 

What is medical travel?

Medical travel, also known as medical tourism, is the practice of traveling abroad for medical care. Medical travel is a burgeoning industry that has risen to prominence in recent years. Medical travelers embark for a number of different reasons, including lower prices, reduced wait times and higher quality care. [back to top]

 

Is medical travel right for me?

Medical travel is not for everyone. One of the first things we will discuss in your initial consultation is whether or not you're a good candidate for medical travel. Your health history, comfort level with traveling, and overall attitude are all factors which will contribute to whether or not our services are right for you. [back to top]

 

How much can I save?

The cost of knee & hip replacement surgery in the United States depends on your age, your medical history, and what part of the country you live in. Prices in the United States usually range from $40,000 to $65,000. Patients can save 75% or more on their surgery. [back to top]

 

How much do your services cost?

Nothing. We have negotiated agreements with our network of hospitals, and we do not charge you a fee for our services. You pay the hospital directly. The hospitals pay us for our facilitation services. [back to top]

 

What services do you offer?

We facilitate your medical travel experience from start to finish. We provide you with background information on doctors and hospitals, arrange communication with your medical team, book your surgery, assist in the scheduling of air travel and accommodations, securely transfer your medical information to the hospital, meet you at the airport, provide ground transportation, facilitate post-operative care, and provide full support throughout your entire stay in Taiwan. [back to top]

 

Is it safe?

Yes. In addition to having some of the finest medical facilities in the world, Taiwan is a modern, developed country, and offers a much safer, more comfortable option than some of the less developed medical travel destinations. [back to top]

 

What are the risks?

There are always risks associated with medical care. Surgery is something that should be considered very seriously, and discussed with your family, friends, and healthcare professionals, regardless of the location. There are additional risks associated with air travel in the days following your surgery. This is why we insist that your medical team clears you for return travel after your surgery. In the event you need a longer recuperation time, we will arrange for a longer stay in Taiwan. [back to top]

 

If something goes wrong, can I sue?

The United States is home to 95% of the world's lawsuits. One of the reasons that medical care abroad is less expensive is that medical malpractice lawsuits are much less common. You can, of course, file a lawsuit in Taiwan, but damages awarded are usually much less substantial than in the United States. Legally, your recourse in a foreign country is limited, no matter where you travel outside the United States. [back to top]

 

Why should I use a medical travel facilitator?

All of our services are free of charge. It may be tempting to try booking your procedure on your own. Certainly, many people are capable of scheduling a surgery and finding accommodations for themselves. However, it can be time-consuming and expensive to arrange all of the services that our company offers free of charge. In addition, we are here as your medical tourism guide, and are ready to help resolve any issues in the unlikely event that a problem arises. [back to top]

 

What is the quality of care in Taiwan?

The quality of care at our network of hospitals is equal to or better than most hospitals in the United States. We only contract with world-class medical facilities, many of which are accredited by the Joint Commission International. All of our physicians have outstanding track records, and many have studied and trained in the United States. You can view their resumes and other information on our Doctors & Hospitals page. [back to top]

 

What if I experience complications?

All recipients of knee and hip replacement surgery need to take into consideration the risk of complications after the procedure. All of the hospitals within our network apply a different policy to post-operation complications. However, if this is a serious concern for you, we recommend purchasing continuity of care insurance from our partner, Seven Corners Insurance. [back to top]

 

Is my medical information safe?

Formosa Medical Travel offers secure transfer of your medical information to your medical team in a HIPAA-compliant process. Your privacy is very important to us. [back to top]

 

Should cost be the only consideration when making my decision?

No. There are countries in other parts of the world that can offer knee and hip replacement operations for a cheaper price. We work only with world-class hospitals in Taiwan, an advanced, developed country. While the cost of surgery in Taiwan is dramatically lower than in the United States, it can be slightly more expensive than some options in developing countries. While price is certainly a factor, patients should put a priority on safety, accreditation, modern facilities, rigorous hygiene standards, and well-educated doctors. [back to top]

 

What are the credentials of the doctors and hospitals within your network?

The surgeons we work with are among the finest in Taiwan, and in many cases are more qualified than US doctors in terms of experience and credentials. We work in close cooperation with the Taiwan Task Force for Medical Travel, which evaluates all of the hospitals in our network monthly. You can view detailed information on the facilities and doctors in our network on our Doctors & Hospitals page. [back to top]

 

Do the doctors speak English?

Yes. All of the doctors we work with speak English. In addition, the hospitals we work with provide international patient liaisons and English-speaking personnel that make sure you are comfortable with every step of the process. [back to top]

 

Will you advise me on which doctor or hospital to select?

No. Formosa Medical Travel is in the business of facilitating medical travel. Although we provide you with plenty of information to make an informed decision yourself, we do not choose a particular doctor or hospital for you. [back to top]

 

What if my doctor advises against going abroad?

Most American doctors are not opposed to medical travel. However, if yours is skeptical, we would be more than happy to arrange a conference call involving your primary care physician and your surgeon in Taiwan. [back to top]

 

How many days will I be gone?

 

Most patients are home after 2-3 weeks. [back to top]

 

Can I cancel my surgery at the last minute?

You can cancel your surgery all the way up to the day you pay. Once you arrive at your hospital, you will be expected to pay for your surgery. If, for any reason, you are uncomfortable with going forward, you have no obligation to continue with your procedure. [back to top]

 

Why should I use Formosa Medical Travel?

While Taiwan is a very easy country to adapt to, leaving the US for healthcare can be daunting no matter where you go. We have paved the way for you to receive a world-class knee or hip replacement, and have taken care of every detail. We save you months of research and planning, as well as booking your surgery, help with air travel and accommodations, transferring medical documents, ground transportation, follow-up care assistance and full support throughout your entire stay in Taiwan. [back to top]

 

Can I book my own flight?

Yes. We will try to get you the best deal possible on a flight. However, many patients are interested in flying a particular airline, using their own travel agent, or using frequent flier miles. We are more than happy to help you with finding a plane ticket. We provide this as a service to our customers, and do not make a profit from it - our priority is to get you the best deal possible on your airfare. [back to top]

 

Can I arrange my own hotel accommodations?

Yes. We provide you with a number of different options for hotels in the vicinity of your hospital, but feel free to arrange your own accommodations. [back to top]

 

Can I bring a companion?

Yes. We encourage you to bring a spouse, family member or friend along to assist you during your recuperation. We can arrange accommodation for your companion very easily. Make sure you bring someone who will be supportive and encouraging throughout the process. [back to top]

 

What about the "tourism" part?

If you are interested in touring Taiwan during your stay, we can assist you. Taiwan has some of finest tourism destinations that Asia has to offer. Our primary concern is in arranging safe, high-quality medical procedures, but we are happy to recommend a tourism itinerary for you if you desire. [back to top]

 

What is your privacy policy?

We have very high security standards when transferring medical information. Our patients' privacy is of paramount importance to us, and we will never share any of your personal information without your permission. [back to top]

 

How do I contact you?

Fill out our form below, or call us toll free at 866-949-9519. [back to top]

 

 

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